We run TikTok Shops for DTC brands. A specialist on every job. Scored on GMV.

One person per job, named on your daily report: a creative strategist who leads the pod and runs your ads, an affiliate manager for your creators, a shop operations manager who also owns compliance, and customer service. No pod runs more than five brands. Behind them, a senior affiliate specialist, a senior operations specialist, a senior customer-service specialist, and a community operator for your creator server. You can message any of them.

Something changed on the platform's side: a late dispatch, an order cancelled after the shipping window, a returns spike on one product, a new delivery benchmark. The score is averaged over 30 days, so one bad week drags for a month. Your shop operations manager checks the shop every morning, files appeals with evidence the same day, and you see the cause in the daily report before you have to ask.

Your audit file is seen by the people who score it, never used to seed another brand's creators, and deleted when you ask. Two brands in the same category sit in one pod only when both agree.

Four gates, set in your Blueprint, each one upstream. The sample gate decides who gets product. The content gate decides what creators can say. The community gate decides who keeps a seat. The ads gate decides what earns paid spend. You approve the strategy and the creative direction. We execute inside your brand guidelines, and anything outside them comes down the same day.

Not all the way. A shop idle for thirty days is marked stagnant and recovery starts from zero. We cut spend to a maintenance level with high ROAS targets, keep sampling, work every negative review through customer service and appeals, and keep TikTok alive as the content engine that feeds your Meta ads until the product or the reviews turn.

You own everything. Your community server. Your creator relationships. The content licenses. The systems we build under your brand from day one. Agencies keep ownership to lock you in. We hand you the keys, because owned infrastructure is the asset. Switching from another agency? Creators, server and licenses move into your name during the Blueprint, before anything new is built.

It can, when promotions run without a calendar. Your shop operations manager runs a pricing calendar from the Blueprint: an everyday price, promotion windows, parity rules for your other marketplaces, and creator commissions quoted in dollars at the everyday price, so a flash deal never becomes your list price.

Product supply and approval authority. You approve the quarterly strategy, the budget, the creative direction and the big moves. We run the rest: recruitment, scoring, community, briefs, paid media, shop operations, compliance, reporting. The content itself comes from your creators, inside your brief.

TikTok Shop GMV is last-click. The rest of the value shows up as Amazon lift, traffic to your own site and brand search. We report across channels and plug into your attribution tools, and TikTok runs as the discovery and content engine that feeds Meta.

Blueprint in 30 days. Months one to three are the investment phase: the community, the systems and the compliance get built, and money goes in before GMV comes out. Months four to six are the first scale. Months seven to twelve compound. The targets for each phase come from the P&L forecast we build in your Blueprint, in your numbers, not from a slide.